CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

Quote reviewiconReliable and Professional
General Services, near Van Nuys, CA

Very reliable mechanic, gives great prices and gets jobs done in a timely manner. I never have to bring my vehicle back after the repair.

Best place ever...honest people.. price is great and the job as well ... clean and professional jobs.

Quote reviewiconHighly Recommend
General Services, near Van Nuys, CA

I met this guy about ten years ago. He started working on my wife's mini van. He only did what was necessary. He fixed it on the first try. I tested a second time and delivered with flying colors. Two years later I recommended this guy to my boss and he's proven himself over and over. He is honest and fair with his work and prices. I will always recommend his services to all.

Partners

ASE (Automotive Service Excellence)
Car Care Aware
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